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Marcela Riaño Caro leading a strategy discussion with clinical and commercial stakeholders.

Experience

More than fifteen years across international diagnostics.

A career built at Abbott Laboratories in Canada, DiaSorin across Latin America and more than a decade at Roche Diagnostics in Colombia and the wider LATAM region — with earlier scientific research at Pontificia Universidad Javeriana and Colsanitas.

Professional progression

  1. Molecular biology / molecular diagnostics
  2. Immunology & clinical chemistry
  3. Core laboratory & automation
  4. Product and portfolio leadership
  5. Training & knowledge transfer
  6. Laboratory strategy

Career timeline

  1. Jul 2023 – Mar 2026 · Canada

    Abbott Laboratories

    Senior Laboratory Solutions Specialist

    Customer-facing laboratory role combining scientific expertise, market insight, financial analysis and cross-functional collaboration in complex Canadian laboratory environments.

    Responsibilities

    • Lead consultative assessments with major Canadian laboratory customers, identifying workflows, operational challenges, customer needs and strategic priorities.
    • Translate those findings into customer-centric value propositions and solution recommendations.
    • Quantify the financial and operational impact of customer challenges and develop data-driven business cases supporting strategic investment decisions.
    • Partner with Marketing, Commercial, Technical and customer teams to turn field insight into positioning, portfolio recommendations and commercial actions.

    Diagnostic domains

    • In vitro diagnostics
    • Laboratory strategy
    • Workflow optimization
    • Business case development
  2. Oct 2020 – Jul 2023 · Latin America

    DiaSorin

    Export LATAM Marketing and Product Manager

    Product and portfolio leadership for immunology and molecular diagnostic portfolios across Latin American markets.

    Responsibilities

    • Lead product launches and regional commercialization across 7 Latin American countries and 13 distributors, developing go-to-market plans, positioning, market readiness, sales tools, training and localized execution.
    • Build regional marketing plans using market research, competitive intelligence, Voice of Customer feedback and advisory-board insight, translating customer needs into positioning, messaging and market-development initiatives.
    • Develop and review promotional, scientific and educational content, turning complex diagnostic information into clear, field-ready messaging and materials.
    • Partner with Sales, distributors, Global and Regional Marketing, Regulatory Affairs, Technical Support, Commercial and Operations to align launches with local requirements and business priorities.
    • Manage KOL and scientific engagement initiatives, including a U.S.-based regional event: speakers and KOLs, vendors, promotional materials, logistics, timelines, deliverables and budget.

    Selected outcomes

    • Coordinated product and analyzer launches across 7 Latin American countries and 13 distributors.

    Diagnostic domains

    • Product & portfolio leadership
    • Go-to-market & launch
    • Customer insights & VoC
    • KOL & advisory boards
    • Molecular diagnostics
    • Immunodiagnostics
  3. Oct 2018 – Oct 2020 · Colombia / Latin America

    Roche Diagnostics

    Centralized Solutions Product Manager

    Product strategy, lifecycle, business planning and commercialization for centralized diagnostic portfolios, supporting regional launches, Sales execution and portfolio performance.

    Responsibilities

    • Manage product and market plans for centralized diagnostic solutions, translating customer needs, market trends and competitive dynamics into positioning, marketing initiatives and Sales-support actions.
    • Lead pre-launch and launch-readiness activities for regional diagnostic introductions, coordinating timelines and market requirements with Global Marketing, Regulatory Affairs, Technical Support, Commercial, Sales and Operations.
    • Lead medium- and long-term business planning, contributing to sales forecasting, KPI development and Mid-Term Outlook planning.
    • Co-create national diagnostic brand strategies for companion diagnostics (CDx) with pharmaceutical partners including Ferring and Roche Pharma.
    • Partner directly with Sales to identify customer needs, business trends, segmentation opportunities and competitive dynamics, translating insight into positioning and commercial actions.

    Selected outcomes

    • Contributed to measurable portfolio profitability improvements through lifecycle and portfolio optimization initiatives.

    Diagnostic domains

    • Core laboratory & automation
    • Companion diagnostics
    • Product lifecycle management
    • Forecasting & business planning
    • Portfolio strategy
  4. Oct 2011 – Oct 2018 · Latin America

    Roche Diagnostics

    Immunology & Clinical Chemistry Solutions Training & Support Specialist

    Training and knowledge transfer across immunochemistry, immunology and clinical chemistry platforms for regional stakeholders and diagnostic partners.

    Responsibilities

    • Build Roche's first physical LATAM training center and deliver scalable product, scientific and technical education.
    • Lead Roche's first LATAM e-learning platform across Colombia, Argentina, Brazil and Mexico, coordinating stakeholders, content, timelines, budget and delivery for more than 300 internal and external participants.
    • Achieve formal trainer certification in Switzerland and Germany, and collaborate with global teams on knowledge-transfer programs.
    • Improve key operational service indicators through structured cross-functional knowledge-sharing and standardized support initiatives.

    Selected outcomes

    • Delivered scientific and commercial training to hundreds of stakeholders, distributors and diagnostic partners across Latin America.

    Diagnostic domains

    • Training & knowledge transfer
    • Immunology
    • Clinical chemistry
    • Cross-functional collaboration
  5. Mar 2007 – Oct 2011 · Colombia

    Roche Diagnostics

    Molecular Biology & Applied Science Field Application Specialist

    Scientific application support for high-complexity molecular biology and sequencing platforms in clinical and research laboratories.

    Responsibilities

    • Deliver advanced clinical and scientific presentations, implementation guidance, product evaluations, training and troubleshooting for high-complexity molecular diagnostic solutions.
    • Coordinate standardization, clinical sample analysis and protocol implementation for molecular biology and sequencing platforms.
    • Partner with Sales and Marketing to identify customer needs and market opportunities, support adoption and develop scientific content for professional audiences.

    Diagnostic domains

    • Molecular diagnostics
    • Sequencing workflows
    • Diagnostic implementation
    • Clinical protocol implementation
  6. Late 1990s – mid-2000s · Bogotá, Colombia

    Early Scientific Research & Clinical Molecular Diagnostics

    Scientific investigator — molecular biology

    Molecular biology research on pediatric enteric infections, clinical molecular diagnostics work and an invited scientific collaboration on Rotavirus C sequencing.

    Responsibilities

    • Pontificia Universidad Javeriana — scientific investigator in molecular biology, contributing to the characterization of enteric viruses in pediatric populations.
    • Colsanitas S.A. — scientific investigator and molecular biology area coordinator, with clinical molecular diagnostics work.
    • Centers for Disease Control and Prevention (CDC) — invited scientific investigator in molecular biology and sequencing, contributing to the Rotavirus C sequence later recorded in NCBI (CAD70160.1).

    Diagnostic domains

    • Molecular biology
    • Rotavirus and adenovirus
    • PCR and sequencing
    • Clinical molecular diagnostics